An AI assistant for business with clear limits

We can limit the assistant to trusted sources you approve, such as web pages, service documents, product information, processes and frequently asked questions. Together, we also define how information is updated and what the assistant should do when it cannot answer, creating a system that is manageable as well as impressive.

It would not be responsible to promise zero errors from any artificial intelligence system. We reduce risk through source boundaries, response policies, test scenarios, logging and human handover where required. For critical matters such as pricing, health, law or binding decisions, we use clear warnings and human approval rather than an automated definitive judgement.

Subject to technical suitability and channel rules, it can work on a website, in messaging channels, in a support interface or within an internal platform. It can detect more than one language, gather information, route enquiries to the appropriate team and transfer a summary of the conversation to your system.

Yes. Human handover is a fundamental part of a good assistant. A conversation can be routed to the right person according to working hours, subject, customer intent or the assistant’s confidence level; the team can then continue with the conversation summary and information already collected.