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# An AI assistant for business with clear limits

A useful assistant answers from approved information, captures enquiries and knows when to hand a conversation to a person. We design the sources, rules and operational handover together. The scope is agreed before development, with remote delivery for businesses in Europe, Türkiye and worldwide. The first catalogue option is €995 + from €149/month; the final proposal depends on the agreed scope and applicable taxes.

[When this service fits](https://zekvion.com/en/services/ai-assistant-for-business/#service-suitable)[What we can build](https://zekvion.com/en/services/ai-assistant-for-business/#service-systems)[What you receive](https://zekvion.com/en/services/ai-assistant-for-business/#service-delivery)[Scope and pricing](https://zekvion.com/en/services/ai-assistant-for-business/#service-pricing)[Frequently asked questions](https://zekvion.com/en/services/ai-assistant-for-business/#service-faq)

## When this service fits

Using information supplied by your business, we build assistants that respond quickly in the customer’s own language, capture enquiries and hand conversations to your team when needed.

- Your team answers the same questions repeatedly.
- You want to handle out-of-hours enquiries consistently.
- You communicate with customers or share internal knowledge in more than one language.

## What we can build

### Customer assistants

Provide information and capture enquiries through your website, WhatsApp, Instagram and email.

### Appointments and pre-sales support

Collect initial details, appointments, reservations or quotation requests and record them in a CRM or platform.

### Internal knowledge assistant

Permission-aware search across price lists, procedures, contract terms and documents.

### Voice, documents and human handover

Transcribe voice messages, read approved documents and route matters requiring approval to the right person.

## What you receive

- A knowledge base prepared from your business information
- The agreed channel and system connections
- Human handover and team notification workflows
- Testing with real scenarios, training and a monitoring plan

The assistant operates within the information and rules defined for it. Human approval is used for critical steps such as price confirmation, contracts, payments and official transactions.

## A controlled delivery process

We begin with the business objective, current setup and the people who will use the result. The scope, responsibilities and acceptance points are written down before production starts.

Work is delivered in reviewable stages. You see the structure early, can give focused feedback and keep control over decisions, access and data.

At handover, the agreed solution is tested and documented. Access belongs to you. Optional support is agreed separately, so ongoing work is never hidden inside an unclear package.

## Scope and pricing

Clearly bounded options carry a price. Broader systems are quoted around their real scope instead of being squeezed into a misleading package.

Setup + monthly usage

### Web AI Assistant

A limited pilot that answers visitors, provides information and captures enquiries on your website.

€995 + from €149/month

Consultation required

### Multichannel AI Assistant

Solutions spanning more than one communication channel and workflow.

Quoted to scope

Consultation required

### Organisation-Specific AI System

AI solutions using company data, documents, internal systems or bespoke operations.

Quoted to scope

B2B prices; VAT / BTW excluded.

The monthly usage fee is a starting price and varies with conversation volume, channels, model choice and integration needs.

## Try the assistant on this site

Chat uses your message, language and any handoff choice to respond. Contact details are masked before storage; chat content is encrypted and normally kept for 30 days.

Try the assistant on this site

## Frequently asked questions

### Which information does the artificial intelligence assistant use to answer?

We can limit the assistant to trusted sources you approve, such as web pages, service documents, product information, processes and frequently asked questions. Together, we also define how information is updated and what the assistant should do when it cannot answer, creating a system that is manageable as well as impressive.

### What happens if the artificial intelligence gives an incorrect answer?

It would not be responsible to promise zero errors from any artificial intelligence system. We reduce risk through source boundaries, response policies, test scenarios, logging and human handover where required. For critical matters such as pricing, health, law or binding decisions, we use clear warnings and human approval rather than an automated definitive judgement.

### Which channels can the artificial intelligence assistant work in?

Subject to technical suitability and channel rules, it can work on a website, in messaging channels, in a support interface or within an internal platform. It can detect more than one language, gather information, route enquiries to the appropriate team and transfer a summary of the conversation to your system.

### Can a customer switch to a real member of staff?

Yes. Human handover is a fundamental part of a good assistant. A conversation can be routed to the right person according to working hours, subject, customer intent or the assistant’s confidence level; the team can then continue with the conversation summary and information already collected.

## Related services

[Frequently asked questions](https://zekvion.com/en/faq/)[Remote digital delivery

## Website

A website that presents your business clearly, builds trust and is ready to generate enquiries.Corporate, mid-tier and premium websitesCatalogue, appointment, quotation and online sales solutionsIn the language of your target market](https://zekvion.com/en/services/website-design/)[Remote digital delivery

## Bespoke Platform & Software

When off-the-shelf software does not fit your business, we build around the way you work.Management and operations platformsCustomer and sales trackingAppointment, order and work-order management](https://zekvion.com/en/services/custom-software/)[Remote digital delivery

## Automation

Quotations, reminders, invoices and data entry — repetitive work runs by itself.Quotation, follow-up and notification workflowsInvoice and payment notificationsAutomated data flows between your systems](https://zekvion.com/en/services/business-process-automation/)[Remote digital delivery

## Content Production

From social media to advertising — content that presents your brand at the same high standard everywhere.Content planning and publishing calendarWebsite and campaign copySocial media visuals](https://zekvion.com/en/services/content-creation/)[Remote digital delivery

## Advertising Management

Advertising you can track, understand and improve continuously.Campaign setup and managementGoogle and social media advertisingConversion tracking and measurement](https://zekvion.com/en/services/advertising-management/)

## Discuss your project

Zekvion works remotely with organisations worldwide, with a practical focus on Europe and Türkiye, especially the Netherlands and Germany.

[Discuss your project](https://zekvion.com/en/#contact-form)
